Terms & Condition

This website www.mymgnaturals.com is owned and operated by MG Naturals Company for your information and feel free to browse the site and extract the relevant information. Your access and use of this site is subjected to the following terms and conditions and all other applicable laws of the country. By accessing and browsing this website, you accept and confirm, without limitation or qualification, the terms and conditions. Read the terms and conditions of the company, because they govern your rights and responsibilities under the law along with the limitations and exclusions. We reserve the right, in our sole discretion, to modify, alter or otherwise update these terms and conditions at any time and you agree to be bound by such modifications, alterations or updates. The user of this site should review these terms and conditions as often as possible. If you do not agree with any of the terms and conditions, do not use this web site.

Intellectual Property Rights (IPR)

Any use of this website in part or in whole of its information like its content by copying or storing them in part or whole for commercial use, other than for your own personal use is strictly prohibited by www.mymgnaturals.com and the entire content of this website is copyrighted under the Indian Law. The content of this web site is the exclusive right of the company and the content is maintained and the site is updated periodically. The design, layout, format, graphics, images, text, information, etc that can be downloaded are protected as intellectual proprietary rights, copyright, trademark and other laws.

MEDICAL INFORMATION

The medical information or product information provided is for general information and not intended to provide complete scientific medical information. The information given is not intended as a substitute to the healthcare provider or as a substitute to the advice of your doctor. Therefore, you should not use the information given at www.mymgnaturals.com for prescribing any medications out of such information.

Linked Websites

We may provide links to other third party websites for getting more information and we are not responsible for the contents or any products or services offered in such party sites.

Limitation of Remedy

If you are damaged or injured by any of the material contained in the website, or you are dissatisfied for any reason, then your sole and exclusive remedy is to discontinue accessing and using the web site.

Limitation of Liability

Do not rely upon information provided in this website as “medical advice” and this website is not a substitute for a physician or medical consultancy. Your use and browsing of the website is at your risk. Under no circumstances the company shall we be liable for any losses or damages whatsoever from the use of the Internet generally.

LIMITATIONS ON THE RIGHTS TO USE

Any unauthorized usage of this website, by any person or entity, by creating fake IDs, accounts or passwords through fraudulent means to damage or degrade, infringe privacy of other, violate law, security and to exploit the website commercially by downloading its content, storing personal data, selling it or ruining the website by any means or for any cause shall be deemed as breaching the law and would be subjected under the purview of Indian Law.

Warranty

We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the material or that the material may be relied upon for any reason.

Jurisdictional Issues

The website is controlled and operated by us from Chennai, India. The terms and conditions, privacy policy and the use of this website shall be governed by the Indian laws. Any dispute, legal action or any legal matter related to this website shall be dealt within the jurisdiction of Chennai courts only.

Orders and Payment Terms: The Company accepts payment by credit card or debit card or direct Bank transfer. The payment modes and terms are at the sole discretion of www.mymgnaturals.com. Payment should be made once the order is accepted and Payment invoice will be issued after the payment of goods. MG Naturals has no binding with you until the orders are accepted for delivery, and has the right to limit the order quantity, accept or refuse to ship any product to any customer for any reason or for whatsoever reason with or without any notice.

Products: MG Naturals ensures proper pricing. However, product prices may change due to revised rates or due to product promotion or revision policy. Sometimes product prices may have errors or misprints. MG Naturals may revise or discontinue products at any time. Policies on product quantities, prices and promotions are subject to change without any notice.

Product Promotions: MG Naturals offers products on discounts, special price or discounts on specific quantities or shipping charges as a product promotion strategy for a limited period and for limited products till supplies last. MG Naturals reserves the right to accept promotional orders at its sole discretion and declines orders if it finds them fraudulent. Prices and promotions are subject to change without any notice.

Restriction of Liability:  MG Naturals is not liable for any loss incurring out of product, service or shipping, any lost profit, loss of business or any direct, indirect, consequential or inconsequential damages and any other claim arising from any other party or third party claims.

Warranties & Disclaimers: MG Naturals disclaims all warranties, implied or expressed, including but not restricted to, warranties of merchantability and any other warranties for any other purpose.

Product loss: Product loss or damage that occurs during its shipping from MG Naturals to the customer by the courier selected by the company is its responsibility and if it is selected by the customer then it is customer’s responsibility.

SHIPPING POLICY

Company (www.mymgnaturals.com) ships the ordered items by the clients that are in-stock promptly within the stipulated time frame. The shipping policies are applicable to Carrier service, Shipping options, Payment methods, etc.

AVAILABLE COURIER SERVICES-NATIONAL AND INTERNATIONAL

FedEX

BlueDart

Aramex

DTDC

INDIA POST

Any other

Orders will be dispatched within 3 working days, after it is placed.  Most orders are delivered within 7 to 10 working days of duration. Tracking number will be provided   by E mail.

The delivery time estimates may vary slightly from State to State and days are calculated as working days, excluding Saturdays, Sundays & Holidays.

Violation of   rules

The company strongly recommends you to get familiarity with the sales rules, regulations and restrictions of your state. For any kind of order delays due to violation of rules, restriction, laws of state the company cannot be held responsible.

DELAYS AND PROBLEMS WITH THE ORDER

In case of any delay or problem or inconvenience, we will help you by all means. You can contact us on  7358422232 Or email us on customercare@mymgnaturals.

com with your tracking ID, order number and other details to know the status of your order.

ADDRESS ERROR

Once the order is shipped the given address cannot be changed. If you make an error in the shipping address and if that order is rejected, lost or destroyed, the company cannot refund of any kind. The company coordinates with courier service providers to resolve the issue.

CUSTOMER REFUSAL

Any order refused by the customer out of any genuine and authentic reason, should reach the warehouse in a good condition. The refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer.

LOSS OF PACKAGE

Very rarely it may sometimes happen. When your order is lost, report it immediately with the details such as location, courier, and history. The company will take steps to help to resolve this matter as soon as possible.

CANCELLATION & REFUND POLICY

We stand by our strong commitment to your satisfaction with our products and services. If you do experience an issue, please accept our apology in advance for any inconvenience and you can rest assured that we will work hard to make things right. Any order refused by the customer out of any genuine and authentic reason, should reach the warehouse in a good condition. The refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer. If for any reason you are unhappy with a product you purchased, you can return it to us for a refund. Refunds issued will be for the cost of the merchandise only and shipping costs will not be reimbursed and note that we do not offer replacements.

Cancellation  duration is 2 working days.

You can return the product within 7 days of receipt of your package. To start the returns process, contact us within this time frame so that we can provide a return authorization code and address on where to return your items. Payment will be refunded only when the product reaches back to us and refund will be made within 14 days of receipt of package with customer’s bank details for refunding.

Refund duration is 7 working days

We highly recommend that you use a traceable courier.

We do not accept returns of opened, unsealed or used products.

The following category of products are not eligible for Cancellation / Refund :

PLANTS  SEEDS and SEED BALLS.

PLANTS SEEDS and SEED BALLS are not eligible for refund. In genuine cases only replacement will be given.

Privacy Policy

This privacy policy sets out how www.mymgnaturals.com uses and protects any information that you give when you use this website.www.mgnaturals.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.www.mgnaturals.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/10/2020.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Disclaimer policy

For National & International Customers

Information in this website (www.mymgnaturals.com) is provided for informational purposes only and it is not meant to substitute for the advice provided by experts,physician or medical experts. Information about the products mentioned on this website have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure or prevent any disease. The Company cannot be held responsible for any laws or regulations that result in customs applying additional cost to your order in terms of tax or duties, or any related delivery delays. But in general, the majority of shipments do not experience any problem or delays. By ordering from www.mgnaturals.in you are agreeing our terms & conditions and policies mentioned and the company reserves the right to change these at any time, and we also retain the right to refuse service to any customer at our discretion.

Complaints Procedure

If you have any Complaints, Suggestions or Comments regarding our web site, please don’t hesitate to email us at info@mgnaturals.in and we are very much eager to improve our services.

You can also call us at:  7358422232

Or Mail us at : customercare@mymgnaturals.com